case study…
Let's connect!
Let's connect!
1. the challenge
As a medical device brand without direct access to patients, Invisalign needed a way to authentically capture patient stories that could drive deeper connection and brand trust. The challenge: produce relatable, social-first testimonial content—filmed in real doctors’ offices—that was engaging, compliant, and scalable across multiple platforms and campaigns.
Client
Industry
Services
2. our approach
To bring real Invisalign stories to life, the Smarty team collaborated directly with top orthodontic practices to identify patients with compelling treatment journeys. We executed a nimble, scalable content production strategy that delivered authentic, social-first assets designed to perform across channels and campaigns.
Key tactics:
Casting & Briefing: Partnered with Invisalign orthodontists to identify patients with transformational stories aligned to campaign goals—providing detailed briefs to authentic, relatable storytelling tied to treatment efficacy and benefits.
In-Office Production: Captured a high volume of diverse content formats in a single shoot day, from testimonials to lifestyle moments, optimizing time and budget.
Social-First Creative Direction: Styled and shot content specifically for use across social media platforms, ensuring each piece was optimized for performance and platform relevance.
Scalable Creative Approach: Built a repeatable production framework that could be applied across future campaigns targeting different audiences and segments.
Content Versatility: Edited and delivered assets in multiple formats—hero videos, cutdowns, vertical shorts, and stills—for use across paid, organic, email, and web channels.
Provider Enablement: Delivered content back to the participating practices, equipping them with personalized materials to support local marketing—expanding reach and brand consistency.
3. the impact
7
in-practice shoots
40
patients
20+
pieces of content per shoot
✓ Content leveraged on paid and organic channels, participating doctors extended visibility through their own marketing efforts.
✓ Tapping into real patients, the brand built a scalable library of authentic assets—maximizing production efficiency and campaign longevity.
✓ Captured both video and photos in a single-day shoot to fuel multiple social, email, and digital campaigns.
Want to see more?